ZESTFIT – Feel The Zest

At ZESTFIT, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect when you visit our website, create an account, place an order, contact us, or use our services, and how that information may be used, stored, and protected.

By using the ZESTFIT website and services, you acknowledge this Privacy Policy.

1. Information We Collect

When you interact with ZESTFIT, we may collect information such as your name, email address, mobile number, billing address, shipping address, order information, account details, and other information you voluntarily provide.

2. Information Collected During Orders

When you place an order, we collect information necessary to process and fulfil your purchase, including contact details, delivery information, products ordered, transaction details, and order history.

3. Payment Information

Payments may be processed through third-party payment gateways or payment service providers. Depending on the payment method, payment information is generally processed directly by the relevant provider. ZESTFIT does not intentionally store complete card numbers, CVVs, UPI PINs, OTPs, or banking passwords on its website.

4. How We Use Your Information

We may use your information to:

• Process and deliver orders

• Provide order and shipping updates

• Manage returns, refunds, and exchanges

• Respond to customer support requests

• Maintain customer accounts

• Improve our products and website

• Prevent fraud and misuse

• Meet legal and regulatory obligations

• Send marketing communications where permitted

5. Account Information

If you create an account on our website, we may store your account information, order history, saved addresses, preferences, and other details required to provide account-related features.

You are responsible for keeping your account credentials confidential.

6. Shipping & Delivery Partners

We may share necessary information such as your name, phone number, shipping address, and order details with courier, logistics, fulfilment, and delivery partners for the purpose of delivering and managing your order.

7. Third-Party Service Providers

ZESTFIT may use third-party providers for services such as website hosting, payment processing, analytics, customer support, email/SMS communication, marketing, fraud prevention, and logistics.

These providers may process information as necessary to perform services for us, subject to applicable contractual and legal requirements.

8. Cookies

Our website may use cookies and similar technologies to remember preferences, maintain shopping-cart functionality, understand website usage, improve performance, and support relevant advertising or analytics.

You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

9. Website Analytics

We may use analytics services to understand how visitors interact with our website. Information collected may include device type, browser, approximate location, pages visited, referral source, session information, and interactions with website features.

10. Marketing Communications

Where permitted, we may use your contact information to send information about new products, offers, promotions, sales, or other ZESTFIT updates.

You may unsubscribe from promotional communications using the unsubscribe option provided or by contacting us.

11. Advertising

We may use advertising and measurement technologies provided by third-party platforms to understand campaign performance and, where permitted, show more relevant advertisements.

These platforms may use cookies, pixels, or similar technologies according to their respective privacy practices and your applicable choices.

12. Information Security

We use reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

13. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, accounting, fraud prevention, dispute resolution, and compliance with legal obligations.

14. Sharing of Personal Information

We do not sell personal information for money. We may disclose necessary information to service providers, professional advisers, payment processors, logistics partners, government authorities, or other parties when reasonably necessary to operate our business or comply with applicable law.

15. Legal Requirements

We may disclose information when reasonably necessary to comply with applicable laws, regulations, court orders, government requests, or other lawful processes, or to protect the rights, safety, and security of ZESTFIT, our customers, or others.

16. Children’s Privacy

Our website and products are not intended to knowingly collect personal information from children in circumstances where parental or guardian consent is legally required. If you believe a child has provided personal information improperly, please contact us.

17. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, updating, or deletion of certain information and withdrawing consent where processing is based on consent.

Some information may need to be retained to comply with legal, accounting, fraud-prevention, or contractual requirements.

18. Third-Party Links

Our website may contain links to third-party websites or platforms. ZESTFIT is not responsible for the privacy practices, security, or content of independent third-party websites. We recommend reviewing their privacy policies before providing personal information.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or legal requirements.

The latest version will be published on this page with an updated effective date where appropriate.

20. Contact Us

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or your personal information, please contact us:

Brand: ZESTFIT
Website: [Website URL]
Email: [Official Email Address]
Phone / WhatsApp: [Contact Number]
Business Address: [Complete Business Address]

Effective Date: [DD/MM/YYYY]

Consent

By using the ZESTFIT website and voluntarily providing your information, you acknowledge that your information may be handled as described in this Privacy Policy, subject to applicable law and any consent requirements that apply.

ZESTFIT
Feel The Zest